Introduction
At LATYS Intelligence Inc. ("LATYS," "we," "us," or "our"), we are committed to protecting your privacy and handling personal information responsibly, transparently, and in accordance with applicable laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, interact with our products and services, or communicate with us.
LATYS complies with applicable privacy legislation, including:
- The Personal Information Protection and Electronic Documents Act (PIPEDA) Québec's Act
- Respecting the Protection of Personal Information in the Private Sector (Law 25)
By using our websites or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect: We may collect the following categories of personal information: Personal identification: Name, email address, phone number, job title, and company name. Technical data: IP address, browser type, operating system, referring URLs, and device information. Usage data: Pages visited, time spent, interactions, and how you use our websites and services. Communication data: Messages, inquiries, feedback, and any information you share when contacting us. Cookie data: Preferences and tracking data collected via cookies and similar technologies (see Section 7).
How We Collect Information We collect personal information through: Direct interactions: When you fill out forms, subscribe to our newsletter, request a pilot, or contact us directly. Automated technologies: Cookies, server logs, and tracking technologies when you use our websites. Third parties: Analytics providers (e.g. Google Analytics), social media platforms (LinkedIn, Instagram, YouTube), and business partners.
How We Use Your Information We use your personal data only for the following purposes: To provide, operate, and maintain our websites, products, and services. To respond to your inquiries, pilot requests, and communications. To send you product updates, newsletters, and promotional communications in accordance with applicable laws, including Canada's Anti-Spam Legislation (CASL), and only where we have obtained the required consent. To analyze usage trends and improve our website and user experience. To comply with applicable legal obligations under PIPEDA and Québec Law 25.
Disclosure of Your Information We do not sell your personal information. We may share it only in the following circumstances: Service providers: Third parties who assist with hosting, website infrastructure, analytics (e.g. Google Analytics), email and marketing communications, customer relationship management, and IT support bound by written confidentiality and data protection agreements, and permitted to use your data only for the services they provide to us. Some of these providers may be located outside Québec or Canada (see Section 12, Cross-Border Data Transfers). Legal authorities: When required by law, court order, or government authority. Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring party, who will be bound by this Privacy Policy. With your consent: In any other circumstances, only with your explicit consent.
Data Retention We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, we will securely delete or anonymize it. Contact us at info@latys.ca for specific retention schedules.
Cookies and Tracking Technologies LATYS uses cookies and similar technologies to operate and improve its websites. For detailed information about the cookies we use, the purposes for which they are used, and how to manage your preferences, please review our Cookie Policy. Where required by law, including under Québec Law 25, non-essential cookies are only placed after obtaining appropriate consent.
LATYS implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, loss, or alteration. These measures may include:
Access controls, Secure hosting environments, Encryption where appropriate, Employee confidentiality obligations, Security monitoring and reviews , While we take reasonable steps to protect information, no method of transmission or storage can be guaranteed to be completely secure.
Privacy Breach Notification In the event of a privacy breach that poses a real risk of significant harm to individuals, LATYS will: Notify affected individuals as soon as reasonably possible. Report the breach to the Commission d'accès à l'information (CAI) of Québec, as required by Law 25. Maintain a register of all privacy breaches as required by applicable law.
Your Rights Under PIPEDA and Québec Law 25, you have the following rights regarding your personal information: Access: Request a copy of the personal data we hold about you. Correction: Request correction of inaccurate or incomplete data. Withdrawal of consent: Withdraw consent for data processing at any time where consent is the legal basis. Deletion: Request deletion of your personal data under certain conditions. Data Portability: Request a copy of computerized personal information in a structured and commonly used technological format, where required by applicable law. Breach notification: Be notified if your personal data is involved in a privacy breach that poses a risk of harm.
To exercise any of these rights, contact us at info@latys.ca. We will respond within 30 days of receiving your request.
Privacy Officer LATYS Intelligence Inc. has designated a Privacy Officer responsible for overseeing compliance with applicable privacy legislation and responding to requests regarding personal information.
Privacy inquiries may be directed to: Email: info@latys.ca Phone: (438) 381-0660
Cross-Border Data Transfers Some of our service providers may store or process personal information outside Québec or Canada, including in the United States. Where personal information is transferred outside Québec, LATYS takes reasonable measures to ensure that such information receives a level of protection comparable to that required under applicable privacy laws.
Children's Privacy Our websites and services are intended for business and professional audiences and are not directed to children under the age of 14. We do not knowingly collect personal information from children.
Automated Decision-Making LATYS does not currently use automated decision-making systems (such as profiling, scoring, or algorithmic processing) that render decisions about individuals based exclusively on automated processing of personal information, without human involvement. Should this practice change, we will update this Privacy Policy and provide individuals with any notices, explanations, and rights to request human review required by applicable law.
Complaints and Inquiries If you have questions, concerns, or complaints regarding our privacy practices or our handling of personal information, please contact our Privacy Officer using the contact information provided above.
If you are not satisfied with our response, you may contact the relevant privacy regulator, including the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.
Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on latys.ca with a revised "Last updated" date. We encourage you to review this policy periodically.
